csa handbook
As your farmers, we commit to growing good, nourishing food and bringing you a weekly share of the harvest. We’re glad you’re here!
As members, you have committed to support our farms through the entire winter season with the understanding that farming is a natural process in an increasingly unpredictable climate; yields and variety may vary season to season. We count on you to collect your shares and fulfill your financial agreement to the farms, regardless of what the growing season may bring.
Picking Up Your Share
all winter shares are hand-packed, farmer’s choice boxed shares
farm pickups
Pickup on Thursday for the freshest share*
Stick and Stone Farm - Th 7am - 9pm*
Remembrance Farm - Th 7am - 9pm*
Youth Farm (3 Swallows) - Th noon - 9pm*
*If you can’t make Thursday, you still have time! You have until the following Ednesday morning to pick up your share. The barns are open 7am-9pm daily.
group site pickup
Pickup Thursday afternoon for the freshest share. Deliveries by 3pm.
Many sites offer backup hours on Friday. Please note that group sites do not have refrigeration. Neighborhood pickups are outdoors with minimal from winter freezes. We are not responsible for damaged produce due to delayed pickups.
home delivery
Deliveries happen from 8am-4pm (sometimes a bit later)
If you have instructions for where to leave your box please email Molly.
Please return your boxes by leaving them outside each week.
Delivery times may change fluctuate due to route & weather, we cannot provide exact time estimates. Thank you for your patience!
get your box
self serve - just check your name off the list, grab your box and go!
VEGGIE SHARES are in a white box that says "Fresh Vegetables" in green
FRUIT SHARES are in a larger box with multicolor printing
unfold & return your boxes each week
Please, please do it! See how to video. Waxed CSA boxes are re-usable, not recyclable
Just drop off when you pickup your next box, or leave on your porch if getting delivery
freshest on thursday
While later pickup is available at many sites, Thursday is always freshest! Beware frozen veg at neighborhood sites and pickup as early as possible
if your box is missing…
Call (607-379-2866) or email Molly right away. We do pack just-in-case boxes.
The honor system works pretty wonderfully in this community, but boxes are occasionally taken, particularly in high-traffic business spaces that host pickups. We cannot offer refunds for food that has been harvested, packed and delivered, but you have options!
Missed Share Policy
If you just forget and miss a week, you may not get a replacement share.
We will hold up our end of the CSA by harvesting for you every week, it is your responsibility to collect your produce once it has been packed & delivered.
Have a friend or house-sitter pick up your share
no need to email Molly - a great way to introduce the CSA to a friend!
Donate your share
email Molly by Monday at 5pm and she’ll facilitate donation
Hold your share and double up another week
email Molly by Monday at 5pm of the week you will be away to do this
If you do not notify us not to harvest for you in advance, we cannot harvest double for you later
The above options apply to Full Plate Vegetable, FLX Fruit Bowl and Remembrance Dairy Shares only, click here to see Missed Share Options for Side Dish CSAs
Making Payments
when you join our CSA you make a commitment to pay your farms for the entire season
installment plans
After your deposit at sign up, your two remaining payments are due 12/15 and 1/15
All payments are $125 / or $62 for HFFA members
We accept Cash, Check, EBT and Paypal
Please pay by check to keep funds in our community! Send to Full Plate Farms, PO 6898, Ithaca, NY 14851 or bring to your pack-your-own pickup
Tip: write & send all your checks at once! just post-date for 6/15, 7/15, 8/15 and 9/15
If paying by EBT you MUST send a copy of your receipt to us
Molly will send a reminder close to each due date
what if I am having trouble making my payments?
Reach out!! Life happens, we get it and we are here to help make a plan that works for you. Please call or email Molly.
When you join, you commit to making all these payments. DO NOT just stop paying and expect we will cancel your share - unless you are in direct communication we will be counting on your monthly payment.
What about winter weather?
CSAs are about dealing with whatever Mother Natures brings us…. sometimes it’s a snowstorm! We have never cancelled a share, however, if severe weather arrives on CSA day, we may delay deliveries until Friday. If there are any changes they will be communicated directly.
